Responsible Gaming and Well-being Policy

Age Restriction (18+) The use of our services is exclusively permitted for persons aged 18 and older. We maintain a strict age verification policy to ensure the protection of minors. In case of doubt or proof of minority, account access will be immediately blocked.

Principles of safe and conscious play We believe that entertainment should remain recreational. Responsible gaming means making choices based on facts and staying within one's own financial means. We encourage our users to:

  • Play for fun, not as a source of income.
  • Only use money that one can afford to lose for recreational purposes.
  • Take regular breaks to maintain a clear perspective.

Self-control Tools

Session and Time Limits With these tools, you can limit the duration of your presence on the platform. You will receive notifications when your time limit is approaching or will be automatically logged out to prevent excessive playing time.

Temporary Breaks (Time-out) If you feel you need a break, you can choose a time-out period. During this period, access to your account will not be possible.

Self-exclusion and account closure For a long-term interruption, we offer the option of self-exclusion. This is a drastic measure where access to services is denied for an extended period or permanently. We also support integration with national exclusion registers if applicable in the Netherlands.

Recognizing Warning Signs It is important to be alert to signs of uncontrolled behavior, such as:

  • Chasing losses by betting more and more.
  • Playing with money intended for essential expenses (rent, food).
  • Social isolation or neglecting work and family.
  • Irritation or restlessness when unable to play.

Support and professional help If you or someone in your environment has difficulty managing gambling behavior, we recommend seeking professional help. There are various independent organizations in the Netherlands that offer anonymous support, advice, and treatment for problematic gambling behavior.

Protection of minors and shared devices We advise users to keep their login details confidential and to install parental control filters on computers or mobile devices accessible to minors.

Monitoring and training of employees Our support teams are trained to recognize signs of risky behavior and to proactively point users to available preventive measures. We do not claim medical expertise, but act out of a duty of care for our community.

Updates to this policy Future updates to this policy will be published on this page to continue to guarantee the highest standards of player protection.

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