Privacy Policy and Data Protection
Legal bases for processing The processing of your data takes place on the basis of:
- Contractual necessity: To provide the services requested by you.
- Legitimate interest: For the security of our infrastructure and fraud prevention.
- Legal obligations: For compliance with applicable legislation in the Netherlands.
- Consent: When you explicitly agree to optional processing such as marketing preferences.
Use of your data Your data is used for account management, providing customer service, security analysis, and optimizing our digital services. We also use this information to detect and prevent abuse, and to ensure the integrity of our community.
Data retention We retain personal data no longer than strictly necessary for the purposes for which it was collected, or as required by applicable Dutch laws and regulations. After this period, data is securely deleted or irreversibly anonymized.
Sharing data with third parties Your data is not sold to third parties. We may share data with selected processors and service providers who perform technical tasks on our behalf, such as hosting and data analysis. These partners are contractually bound by strict security requirements. In exceptional cases, data may be provided to government authorities if we are legally obliged to do so.
International transfers If data is processed outside the European Economic Area, we ensure appropriate safeguards that comply with data protection standards in the Netherlands, such as the European Commission's standard contractual clauses.
Security measures We take reasonable technical and organizational measures to protect your data against loss, theft, and unauthorized access. This includes the use of encryption (SSL/TLS), firewalls, and strict access controls for our personnel. However, absolute security on the internet can never be fully guaranteed.
Your rights as a data subject Under privacy legislation, you have the right to:
- Access to the data we hold about you.
- Correction of inaccurate or incomplete information.
- Deletion of data when it is no longer necessary.
- Object to or restrict processing in specific cases.
- Portability of your data to another party.